ISO COMMERCIAL CRIME COVERAGE FORM SAMPLE INSURANCE PROPOSAL LANGUAGE

(January 2026)

REPRINT PERMISSION

All PF&M subscribers are permitted to reprint the following insurance proposal sample language when they prepare insurance presentations for their commercial insurance customers. Other uses require permission from The Rough Notes Company, Inc.

PROPOSAL DISCLAIMER

The following paragraph or similar language needs to be included in all insurance proposals:

The information provided in this proposal does not represent the exact contract terms of the policy. Consult the actual policy for exact definitions, conditions, coverages, exclusions, and limitations. Coverage may vary based on the company's underwriting guidelines and practices.

TIPS FOR USING THIS PROPOSAL LANGUAGE

This proposal language is not intended to be an entire insurance proposal. A client-specific section that includes the name and address of the insured, the insurance company(s), and the agent, along with information about them, a list of locations, limits, deductibles, and similar customer-specific items, is not included and should be prepared.

The intent of any insurance proposal is not to reproduce the insurance policy but to provide a summary of possible coverages.

Paragraphs explaining coverages unique to this form could be the most valuable part of your insurance proposal and sales effort. You can customize coverage examples to suit each customer. However, be cautious when modifying the proposal language to ensure you do not extend coverage beyond what the policy specifies.

This proposal should be combined with proposals for other lines of business, such as commercial property, commercial general liability, time element, and workers compensation, for a complete account proposal.

Related Articles:

ISO Commercial Crime Coverages Available Endorsements and Their Uses

ISO Commercial Crime Coverages Endorsements Checklist

INTRODUCTION

Commercial crime coverage is usually written using one of two Insurance Services Office (ISO) coverage forms, the Discovery Form and the Loss Sustained Form.

The Discovery Coverage Form provides payment of losses discovered, but not necessarily sustained, during the policy period. This approach is similar to the ISO Claims-made Commercial General Liability Coverage.

The traditional Loss Sustained Coverage Form covers losses that occur and are discovered during the policy period, or losses that occur during the policy period and are discovered within one year after the end of that policy period. It operates much like ISO's Occurrence Commercial General Liability Coverage and was the only coverage form previously available under ISO commercial crime forms. This traditional, "occurrence-based" coverage form is the one referenced and utilized in this sample insurance proposal.

The changes from the 06 22 edition are incorporated into the proposal language but are not highlighted in bold.

CR 00 21–COMMERCIAL CRIME COVERAGE FORM (LOSS SUSTAINED FORM)

INSURING AGREEMENTS

Fidelity

This coverage is divided into three parts and provides fidelity coverage included within the policy:

·         Employee Theft

·         ERISA Plan Official Dishonesty

·         Employee Theft of Client's Property 

Forgery or Alteration

This coverage is divided into two parts:

·         Forgery of Negotiable Instruments

Covers losses from forged or altered drafts, checks, promissory notes, written directions, orders, or promises to pay money, made on the insured or an agent acting on the insured’s behalf. Additionally, if you refuse to pay for an instrument you believe is forged and face a lawsuit.  

·         Forgery of Payment Card Instructions

This coverage is optional. It covers losses resulting from forged written instruments used for business credit, debit, or other card transactions issued to the insured, insured employees, or ERISA plan officials.

Inside the Premises–Theft of Money and Securities

Covers theft, disappearance, or destruction of money and securities from inside premises or a financial institution. Also covers damage during theft or attempted theft or to locked receptacles holding the money or securities.

Inside the Premises–Robbery or Safe Burglary of Other Property

Covers robbery of a person in charge of the property or safe burglary of other property that occurs inside the premises. It also covers damage to the premises and to locked receptacles containing property.

Outside the Premises

Covers losses from theft, disappearance, and destruction of money and securities outside the premises, while in custody of a messenger or armored car company. It also includes coverage for other property that is lost or damaged during a robbery of the messenger or armored car company.

Computer and Funds Transfer Fraud

Covers loss caused by fraudulent entries into any computer system owned, leased, or operated by the insured. It also covers loss resulting from fraudulent instructions to transfer property from the insured’s transfer account at a financial institution. Additionally, it covers loss when an employee makes entries based on a good faith belief that the contractor providing the information is the contracted party with a written service agreement.  

Fraudulent Impersonation

Covers situations where the insured, acting in good faith and beyond their control, transfers money or securities based on seemingly authorized but fraudulent instructions, resulting in funds being sent to a fraudulent recipient. It also covers situations where transfer instructions appear legitimate but are fraudulently altered without the vendor's approval, causing the insured to transfer money or securities to a fraudster.

Money Orders and Counterfeit Money

Covers losses resulting from counterfeit money accepted in good faith in exchange for purchases. It also covers losses when money orders accepted as payment for purchases are not accepted by the issuer when presented for payment.

LIMIT OF INSURANCE

This is the insurance limit shown on the Declarations. It represents the maximum payment for all losses resulting from a single event. If a loss falls under multiple Insuring Agreements, the company will pay only the highest limit rather than the sum of all applicable limits.

DEDUCTIBLE

This is the amount deducted from the total loss amount. The insurance company will not pay until the loss exceeds the deductible listed on the declarations page. Once the deductible is met, the insurer covers the loss amount exceeding the deductible, up to the policy's applicable coverage limit.  

EXCLUSIONS

APPLYING TO ALL INSURING AGREEMENTS

·         Acts Committed by You, Your Partners, or Members

Acts involving theft or any other fraudulent or dishonest acts, whether committed alone or with another employee or individual.

·         Acts Committed by Your Employees, ERISA Plan Officials, Managers, Directors, Trustees, or Representatives

Acts involving fraudulent or other dishonest activities, such as forgery, committed by employees and outside individuals working together.

·         Acts Committed by Your Employees or ERISA Plan Officials Prior to the Policy Period

Acts by any employee or ERISA plan official who committed fraudulent or dishonest acts in the past are not covered if the named insured or designated person was aware of these acts before the policy start date.  

·         Confidential or Personal Information

Losses from unauthorized disclosure or use of confidential or personal information.

·         Data Security Breach

Costs, fees, penalties, fines, and any other expense incurred related to accessing or disclosing another entity’s or person’s confidential or personal information.

·         Governmental Action

Acts of a governmental authority to seize or destroy property that lead to the loss of that property.

·         Indirect Loss

This insurance does not cover losses that are indirect consequences of a covered incident, such as income loss resulting from the inability to access money, securities, or other property, or costs, fees, or other expenses incurred by the named insured to demonstrate a loss or to assess its amount.

·         Kidnap, Ransom, Extortion And Other Unlawful Demands

Loss from paying ransom or surrendering property due to unlawful demands, threats of bodily harm or property damage, or threats to introduce a denial of service or viruses to computer systems. The exclusion also includes fees, costs, or other expenses incurred and associated with this type of loss.

·         Legal Fees, Costs, and Expenses

There is no coverage for any legal fees, costs, or expenses incurred.

·         Nuclear, Biological, Or Chemical Hazard

Losses resulting from or associated with nuclear reactions, nuclear radiation, radioactive contamination, or from pathogenic or toxic biological or chemical agents, regardless of how the loss occurs. 

·         Pollution

Loss or damage caused by or resulting from any form or aspect of pollution.

·         Virtual Currency

Any loss related to virtual currency. This is any type of electronic currency, such as digital or cryptocurrency.

·         War and Military Action

Loss resulting from, or connected to, any act of war or any warlike action.

APPLYING TO SPECIFIC INSURING AGREEMENTS ONLY

A.1.a.—EMPLOYEE THEFT

·         ERISA Employee Benefit Plans

Loss to Property belonging to any employee benefit plan.

·         Inventory Shortages

Loss where the only proof that a loss occurred is dependent on an inventory or profit and loss computation. A computation can only be used to support the physical count of the inventory or the amount claimed.

·         Trading

A loss from trading. It can be a genuine or fictitious account or in the insured’s name.

·         Warehouse Receipts

Losses resulting from fraudulent or dishonest transactions involving warehouse receipts and related papers.

A.1.b.—ERISA PLAN OFFICIAL DISHONESTY

·         Inventory Shortages

Loss where the only proof that a loss occurred is dependent on an inventory or profit and loss computation. A computation can only be used to support the physical count of the inventory or the amount claimed.

A.1.c.—EMPLOYEE THEFT OF CLIENTS’ PROPERTY

·         Inventory Shortages

Loss where the only proof that a loss occurred is dependent on an inventory or profit and loss computation. A computation can only be used to support the physical count of the inventory or the amount claimed.

·         Trading

A loss from trading. It can be a genuine or fictitious account or in the insured’s name.  

·         Warehouse Receipts

Losses resulting from fraudulent or dishonest transactions involving warehouse receipts and related papers.

A.2.b.—FORGERY OF PAYMENT CARD INSTRUMENTS

·         Non-compliance With Payment Card Issuer’s Requirements

When the insured fails to comply with the credit, debit, or charge card provisions, conditions, or other terms of issuance.

APPLYING TO EMPLOYEE THEFT INSURING AGREEMENT ONLY 

·         Inventory Shortages

This is loss of money, securities, or other property where the only proof that a loss occurred is discovering it during an audit or while taking inventory.

·         Trading

These are losses that result from stock, commodity, or merchandise trading loss in a genuine or fictitious account.

·         Warehouse Receipts

These are losses that result from fraudulent or dishonest transactions that involve warehouse receipts and related papers.

APPLYING TO THE FOLLOWING INSURING AGREEMENTS ONLY

A.3.—Inside the Premises–Theft of Money and Securities

A.4.—Inside the Premises–Robbery or Safe Burglary of Other Property

A.5.—Outside the Premises  

·         Accounting or Arithmetical Errors or Omissions

Mathematical mistakes: errors or omissions in accounting or arithmetic.

·         Exchanges or Purchases

Loss in any exchange or purchase of any property.

·         Fire

Loss or damage caused by fire, regardless of what started the fire. 

·         Money Operated Devices

Loss of property from within vending machines or other coin- or money-operated devices unless the machine continuously counts and records the money.

·         Motor Vehicles or Equipment and Accessories

Damage to or loss of any motor vehicle, its accessories, or trailer is excluded.

·         Vandalism

There is no coverage for any vandalism or malicious mischief damage to the premises or exterior of the premises, other property, safes, vaults, or cash registers or drawers 

·         Voluntary Parting of Title to or Possession of Property

Loss when the insured or someone working with them is tricked by any fraudulent or dishonest act into parting with title to or possession of any covered property.  

APPLYING TO COMPUTER AND FUNDS TRANSFER FRAUD ONLY

·         Authorized Access

Loss from an employee, authorized person, or entity committing fraud by altering electronic data or programs in any computer system.

·         Credit Card Transactions

Loss from the use of any credit, debit, charge, or other similar card, including when the loss results from information on these cards.

·         Exchanges or Purchases

Loss resulting from property relinquished during a purchase or exchange.

·         Fraudulent Instruction

Loss from false or fraudulent instructions to transfer, pay, or deliver money or securities, or other property, which a financial institution acts upon to debit or transfer from the insured's account, even if the account is debited or closed due to such instructions.

·         Inventory Shortages

When the fact of a loss is based solely on an inventory shortage or a profit and loss statement.

CONDITIONS

The conditions below are supplementary to the Common Policy Conditions, which are not part of this Sample Insurance Proposal Language.

APPLYING TO ALL INSURING AGREEMENTS

·         Additional Premises or Employees

Any new employees or premises added during the policy period are automatically covered without additional charges. However, this does not apply to locations or employees obtained through a consolidation or merger.

·         Cancelation Or Termination

o   Coverage Termination

Coverage ends immediately upon the effective date of change of control, voluntary dissolution, or liquidation of the first named insured. For any other Insureds, coverage ends on their change of control, voluntary dissolution, or liquidation date.

o   Individual Insured Or Coverage Cancellation

The Insurance Company or the first Named Insured may cancel coverage for any Insured or Insuring Agreement within the Cancellation Common Policy Condition.

Coverage is terminated for any employee or ERISA Plan Official if a designated person, HR employee, or equivalent who is not in collusion with the employee or Official learns of a theft, fraud, or dishonest act committed by them, whether it occurs before or after their employment.

o   Termination of Coverage as to Any Employee or ERISA Plan Official

If an employee or ERISA plan official commits theft, fraud, or dishonesty, and it is discovered by a designated person, HR, or similar, coverage ends on the date in the mailed notice from the insurance company, which is at least 30 days after mailing. The notifier can't be in collusion with the employee or official, regardless of when they learned of the act. Notice is sent to the first Named Insured at their latest address.

·         Concealment, Misrepresentation, or Fraud

Any fraudulent act committed by the insured invalidates the coverage. If the insured intentionally misstates or conceals important facts about the insurance, the insured property, their interest, or any claim, the policy will be considered void.

·         ConsolidationMerger–Acquisition

o   If the Insured is the surviving entity of a consolidation, merger, or acquires assets or liabilities, they must notify the Insurer promptly and obtain written consent to extend coverage. Coverage for added entities, premises, assets, or liabilities due to consolidation, merger, or acquisition lasts up to 90 days. After 90 days, coverage ends unless the insured notifies the insurer and adds coverage to the policy.

o   If the insured acquires a subsidiary during the policy period and holds more than 50% of its voting rights, they are automatically covered for loss discoveries made by a designated person. The subsidiary's assets cannot exceed the declared acquisition percentage, and no losses reported or paid in the three years prior to acquisition, which would have been covered by this policy. 

In both cases above, any employee benefit plan acquired will automatically be included under this insurance.

·         Cooperation

The insured must cooperate with the insurance company based on this coverage form’s terms and conditions.

·         Duties in the Event of Loss

The insured has required duties upon discovering a covered loss or a situation that may result in a covered loss:

o   Inform the insurance company as soon as possible.

o   Submit a detailed, sworn proof of loss to the insurance company within 120 days of discovering the loss.

o   Work with the insurance company during the investigation and settlement of the claim.

o   Provide any relevant records related to the loss for the insurance company's review.

o   Attend an examination under oath and sign a statement of the answers provided if the insurance company requests it.

o   Protect all rights of recovery it has against any responsible party for a loss paid under the coverage and do not relinquish those rights.

The insured does not need to notify the insurance company if the loss is below the deductible, but must do so if they later find the loss may exceed it, as follows:

o   Notify the insurance company within 15 days of the earliest as follows:

§  Date of knowing the loss may exceed the deductible

§  Effective date of cancellation or termination of the policy.

§  Termination of the Extended Period To Discover Loss condition.

o   Provide the Insurance Company with a detailed sworn proof of loss within 120 days of the date of notification.

o   Insured must comply with all conditions in this section.

·         Employee Benefit Plans

When a covered loss occurs, the payment will be made directly to the employee benefit plan that incurred the loss. A payment to any plan releases the insurance company completely.   

·         Extended Period to Discover Loss

Losses must occur during the policy term but may be discovered up to one year after expiration. If the policy is canceled or replaced, the extended loss coverage ends immediately, even if other insurance covers prior losses. This includes ERISA Employee benefit plans.  

·         Joint Insured

There may be cases where more than one insured is named on the declarations. In those cases, the the following applies:

o   The first named insured acts for all other insureds.

o   Knowledge held by a designated person about anything affecting coverage is regarded as knowledge by all insureds.

o   An employee of one insured is considered an employee of all insureds.  

o   The insurance limit applies to all insureds collectively. A separate limit does not apply to each insured.  

o   Once the insurance company pays the first named insured for a loss affecting any Insured or employee benefit plan, it is then fully released for that loss.

·         Legal Action Against Us

The named insured cannot sue until all conditions are met and only after 90 days from filing proof of loss, but must do so within two years of discovering the loss. State laws may vary; the policy conforms accordingly.

·         Liberalization

If the insurance company expands coverage without additional premium at least 45 days before or during this policy period, the broadened coverage applies.

·         Loss Sustained During Prior Insurance Issued by Us or by Any Affiliate

An occurrence is the beginning of a dishonest act. If the same insurance company or group of insurance companies maintains continuous coverage, coverage applies to occurrences dating back to the initial date of the continuous coverage. The policy pays the larger of the limit of insurance available today or the limit on the date the loss occurred. However, coverage limits do not combine or accumulate from year to year.

·         Loss Sustained during Prior Insurance Not Issued by Us or by Any Affiliate

If a loss sustained in a previous policy term is discovered under the current policy, coverage applies if both the previous and current policies have the same coverage and the current policy immediately replaces the previous one. In this case, the insurance limit available is the lower of the two policy limits.

·         Other Insurance

This insurance is excess over any other insurance or indemnity unless that other insurance or indemnity is identical to this insurance. In that case, it is proportional. However, if all policies are excess, the adjustment is made on a proportional basis, subject to each policy's respective limit.

·         Ownership of Property; Interests Covered

Covered property includes property owned or leased by the named insured. It also covers property the insured holds in any capacity or is legally responsible for, provided the liability existed before a loss.

·         Records

The insurance company needs to verify the claimed loss amount, so the insured must keep records of their property to facilitate this process.

·         Recoveries

Recoveries can happen before or after a claim settles, initiated by insurance or insured, with recovery expenses deducted first. The remaining amount is then returned in the following order:

o   Insured receives the difference between the total loss and what the insurance company paid.

o   Insurance company receives the amount it paid for the loss.

o   Insured is paid the deductible amount they were responsible for.

o   Insured receives any remaining amount this insurance did not cover.

Recoveries do not include reinsurance, suretyship, security, or indemnity recovered by the insurance company, and do not cover the cost of original securities if duplicates were issued.

·         Territory

Loss sustained by the named insured anywhere in the world.  

·         Transfer of Your Rights of Recovery Against Others to Us

The insured must transfer all its rights to the insurance company regarding any loss suffered and compensated by the insurer. It must also take all necessary actions to protect those rights and avoid doing anything after the loss that could impair them.

·         Valuation–Settlement

The terms of the Limit of Insurance section apply first. After that, the following applies.

o   Money is valued at face value.

o   Foreign currency can be replaced with its country’s face value or US dollars, based on the exchange rate in The Wall Street Journal on the loss date discovered.

o   Securities are valued at their closing price on the day the loss is discovered. The insurance company can replace securities in kind, with cash, or cover the cost of a lost securities bond to issue duplicates.

o   Other property is valued at replacement cost without depreciation, within insurance limits. Damage must be repaired or replaced promptly; if not, actual cash value applies.

o   Property other than money can be paid in the local currency where the loss occurred or the equivalent in U.S. dollars at the exchange rate on the loss date published in The Wall Street Journal.

o   Any property paid for or replaced by the insurance company becomes its property.

APPLYING TO FIDELITY - ERISA PLAN OFFICIAL DISHONESTY ONLY

·         Limit  Of Insurance

o   The insured must choose an insurance limit that meets or exceeds ERISA's minimum coverage requirements, which vary depending on whether they hold plans with or without employer securities.

§  Plans not holding employer securities:           

The minimum insurance limit should be 10% of funds on the policy's effective date or $500,000, whichever is less, but not less than $1,000.

§  Plans holding employer securities:

The minimum insurance limit should be 10% of funds on the policy's effective date or $1,000,000, whichever is less, but not less than $1,000.

o   If two or more ERISA plans are covered, the limit must be sufficient to cover each plan separately.

o   If there is a loss and the coverage limit falls below the required minimum, the insurance company will automatically increase it to meet the minimum limit.

o   If the ERISA required minimum coverage changes after the policy's start, the new minimum applies automatically without extra premium for the remainder of the policy term.m

o   When a loss is sustained by two or more ERISA employee benefit plans, the insurance company will pay each plan or the combined assets of multiple ERISA employee benefit plans based on the required coverage amount for each plan.  

o   No deductible applies to the ERISA employee benefit plan.

APPLYING TO FIDELITY – EMPLOYEE THEFT OF CLIENTS’ PROPERTY ONLY

Ownership Of Property; Interests Covered Condition E.1.o. is replaced with the following:

Property covered is limited to what the insured’s client owns, leases, holds for others, or is legally liable for before a loss. It benefits only the insured, who must submit claims. No other parties, including clients, have rights or benefits under this agreement.

APPLYING TO FORGERY AND ALTERATION ONLY

·         Deductible Amount

Legal expenses are not subject to a deductible.

·         Electronic and Mechanical Signatures

Mechanically or electronically produced or reproduced signatures are considered equivalent to handwritten signatures.

·         Proof of Loss

The instrument involved in a loss, such as a check, must be included with the proof of loss. If it cannot be produced, an affidavit must be provided explaining the cause and amount of the loss.

CONDITIONS APPLYING TO OUTSIDE THE PREMISES

·         Armored Motor Vehicle Companies

If a contract allows recovery from the armored vehicle company or its insurer, this policy is excess over that amount. The insurer pays only the loss the insured cannot recover from that contract or the armored company's insurance for its customers’ benefit.

CONDITIONS APPLYING TO FRAUDULENT IMPERSONATION 

Change of Account Request and/or Transfer Instructions require the insured to make a reasonable effort to verify the legitimacy of the request with the client, vendor, or authorized person who is not making the request. This cannot be done by email. Verification results must be documented before any property change or transfer is made.