CR 04 01–EMPLOYEE THEFT OF CLIENTS’ PROPERTY

(February 2026)

This analysis is of the 06 22 edition. Material changes are bolded, but format changes that do not affect coverage are not highlighted.

INTRODUCTION

This endorsement, formerly known as “Clients’ Property,” is now optional for government entities and no longer applies to commercial forms or policies. This is because Commercial Crime Forms, Policies, and the Fidelity and Forgery Policies now include Employee Theft of Clients’ Property as part of the new Fidelity Insuring Agreement.

Since the Government Crime Forms, Policies, and Fidelity and Forgery Policies do not cover Employee Theft of Clients’ Property, this endorsement now offers that option. 

ELIGIBILITY

This endorsement can be attached to the Government Crime Coverage Form, Government Crime Policy, or Government Fidelity and Forgery Policy. There are no business restrictions other than those indicated on the coverage forms.

ANALYSIS

This endorsement applies to the Insurance Services Office (ISO) Government Crime Coverage Form or Policy, or the Government Fidelity and Forgery Policy. It is subject to their conditions, definitions, and exclusions, with only the specified changes within the endorsement.

INSURING AGREEMENT

This endorsement adds a separate Insuring Agreement to Section A: Fidelity Insuring Agreement. A coverage limit must be specified on the declarations, and this endorsement must be attached for coverage to apply. This coverage does not extend to any other insuring agreement.

This insuring agreement is similar to the Employee Theft Insuring Agreement but differs in a key way: the responsible employee or employees must be identified. Coverage does not apply if the involved employee or employees are unknown. Additionally, the loss must involve the property of the insured’s client.

LIMIT OF INSURANCE

Limit of Insurance has been added to this endorsement with the 06 22 edition.

The insurance company will not pay more than the amount specified on the Declarations for a loss.

DEDCUTIBLE

A Deductible section has been added to this endorsement with the 06 22 edition.

The deductible amount stated on the Declaration must be met before the insurance will pay for a loss. After a loss exceeds the deductible amount, the company will pay up to the Limit of Insurance listed on the Declaration.

EXCLUSIONS

The Exclusions section has been amended in this endorsement with the 06 22 edition.

The endorsement amends the policy exclusion section D.1. Applicable To All Insuring Agreements, replacing it with the following for Acts Committed By Your Employees, Officials, Or Representatives:

The exclusion applies to theft, fraud, or dishonest acts committed by any employee, official, or authorized representative, whether acting alone, with others, or while performing services for the insured. However, this exclusion does not apply if the loss is covered under the Employee Theft or ERISA Plan Official Dishonesty Insuring Agreements.

CONDITIONS

The Conditions section has been amended in this endorsement with the 06 22 edition.

The endorsement amends two policy conditions as follows:  

1.      Section E.1. Applicable To All Insuring Agreements, e. Duties in the Event of Loss, replacing paragraph 3 with the following:

If there is a reasonable belief that a violation of the law has occurred, the insured must contact local law enforcement. However, if a loss is covered under the Employee Theft, ERISA Plan Official Dishonesty, or Forgery or Alteration Insuring Agreements, this condition does not apply.

2.      Section E.1.n. Ownership of Property: Interests Covered Condition in the CR 00 25–Government Crime Coverage Form (Loss Sustained Form) is replaced by the following types of property:

·         Property owned or leased by the insured’s client.

·         Property the insured’s client owns, regardless of the capacity in which they hold it.

·         Property the insured’s client is legally responsible for, but only if that liability existed prior to the loss.

This condition also clarifies that the coverage is exclusively for the named insured. The property owner has no rights or benefits under this policy. The named insured is responsible for filing any claims on behalf of the property owner. 

Example: The Department of Insurance (DOI) was informed that five laptops were missing from the Premium Insurance Office. DOI employees were the last to be at the premises. Under DOI policy, the Government Crime Coverage Form does not cover this loss because the DOI was not responsible for holding the laptops.

However, the DOI will lose credibility if it does not pay for the loss or cannot prove it did not cause it. Therefore, it is important to have a coverage form that provides protection for the loss of a client’s property when it is taken by an employee of the named insured.

The CR 04 01 - Employee Theft of Client’s Property policy will address this gap, but it is important to remember that the employee who took the laptop must be identified for coverage to apply.

 

Example: Changing the previous example, it appears that Premium Insurance Office did not actually own the missing laptops. Instead, it was holding them on behalf of a customer. Since Premium Insurance Office held the laptops for someone else, insurance coverage might be applicable under the DOI’s Crime Coverage if it includes CR 04 01 and the employees are identified.

 

Example: The Department of Insurance (DOI) identified the employees who took the laptops, and the computers were recovered. Sadly, they were severely damaged and unusable. The DOI received a letter from Premium Insurance Office that outlined the laptops’ values and the amount the DOI was expected to pay for the loss. The DOI’s insurance company pays the claim to the DOI, and the DOI is responsible for forwarding this payment to Premium Insurance Office.

DEFINITIONS

The 06 22 edition includes only editorial changes to the Definition section.

The endorsement adds two definitions and amends one.

ADDED DEFINITIONS

Client

This refers to any entity for which the insured provides services pursuant to a written agreement.

NOTE: The American Heritage College Dictionary defines an entity as “something that exists as a discrete (separate) unit.” This means that an entity can be either an individual or a business.

 A crucial condition to consider is that the services must be governed by the terms of a written contract.

Example: Juan volunteers to check on Connie’s store while she is away. He assigns Lee, his employee, to visit the store twice daily to turn the lights on and off. Upon her return, Connie notices several items are missing and informs Juan. Juan states that Lee was the only person in the store during her absence. Since Connie is not a client and has no contract with Juan, there is no coverage.  

Occurrence

Means a single act, multiple acts, or a series of acts an employee commits during the policy period, before the policy period, or both. The acts do not have to be related, but they may be. The employee may commit them alone or in collusion with others. 

REVISED DEFINITION

Theft

Under this endorsement, theft is revised to mean an occurrence in which property is unlawfully taken and the taking deprives the insured’s client.

The theft requirement of deprivation for the client indicates that if the property taken has no value to the client, then no theft has occurred. This definition is the same as in CR 00 25, except "insured” is replaced with "your client." This means that the client must experience deprivation when the property is taken.